Question 1

Where is your coffee roasted?

Accepted Answer

Our coffee is roasted locally in Kitchener, Ontario, in the heart of Waterloo Region. We roast in carefully controlled batches to preserve each coffee’s natural character and deliver consistent quality in every cup.

Question 2

How do you source your coffee?

Accepted Answer

We source our coffee responsibly through trusted importers, producers, and industry partners who share our commitment to quality, sustainability, and transparency.Every month, we hold coffee cupping sessions to evaluate coffees from origins around the world. We also maintain conversations with farmers, producers, and importers to learn more about each coffee and refine the selections we offer.Every coffee is carefully chosen for its quality, flavour, character, and connection to the people and places behind it.

Question 3

Do you offer whole-bean and ground coffee?

Accepted Answer

Yes. Many of our coffees are available as whole beans or ground to suit different brewing methods. Available options are shown on each product page.For maximum freshness, we recommend ordering whole beans and grinding them shortly before brewing.Explore Our Coffee

Question 4

Which coffee is right for me?

Accepted Answer

Here’s a simple place to start:Rooted Espresso: Rich and bold, with notes of chocolate, roasted nuts, and dried fruit. Ideal for espresso, moka pots, and milk-based drinks.Oak Strong: Smooth and full-bodied, with caramel, cocoa, and molasses notes. A versatile everyday coffee that pairs beautifully with milk.Canopy Filter: Clean and balanced, with citrus, cherry, and floral notes. Designed for pour-over, drip, Chemex, AeroPress, and batch brewing.Single-origin coffees: Ideal for exploring distinctive flavours shaped by a specific region, variety, and processing method.
Still deciding? Contact us and we’ll be happy to recommend a coffee for your taste and preferred brewing method.Explore Our Coffee Contact Our Team

Question 5

What is your most popular coffee?

Accepted Answer

Rooted Espresso is one of our most popular coffees and our signature espresso blend.Made with 100% Brazilian Red Catuaí coffee from Cerrado Mineiro, it offers rich notes of chocolate, roasted nuts, and dried fruit. Its bold yet smooth character makes it approachable, comforting, and easy to enjoy every day.Rooted Espresso is especially popular because of its versatility. It works beautifully as a traditional espresso, in lattes and cappuccinos, or brewed with a moka pot. Its full flavour also stands up exceptionally well in milk-based drinks.Discover Rooted Espresso

Question 6

Can I use your coffee for espresso and filter brewing?

Accepted Answer

Yes. Our collection includes coffees created for espresso, filter brewing, and versatile everyday use.Each product page includes recommended brewing methods to help you choose the right coffee for your preferred brewing style.Explore Our Coffee

Question 7

How should I store my coffee?

Accepted Answer

Keep your coffee sealed in its original bag or an airtight container, away from heat, moisture, sunlight, and strong odours. A cool, dry cupboard is ideal.For the freshest flavour, grind only what you need before brewing.

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