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Accessibility Statement

Last Updated: November 2025

 

At The Tree Coffee House, we believe coffee—and community—should be accessible to everyone.

We are committed to ensuring that our website, online store, and digital app experiences are accessible, inclusive, and usable for all people, including those with disabilities.

 

We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outline best practices for making digital content accessible to a wider range of users, including people with visual, auditory, physical, cognitive, and neurological disabilities.

Our Commitment

We are actively working to make sure that our digital platforms:

 

  • Are easy to navigate using a keyboard, screen reader, or assistive technology

  • Use clear structure, headings, and descriptive labels

  • Provide sufficient contrast for readability

  • Include alt text for images and graphics

  • Offer scalable text for users who adjust font sizes

  • Have consistent design and predictable navigation

  • Support accessible forms and contact options

  • Continue to evolve as accessibility standards improve

 

We will continue to review our website and mobile app regularly, updating features and fixing issues that may limit accessibility.

Ongoing Efforts

The Tree Coffee House conducts regular internal reviews and uses third-party tools to identify improvements.

We are committed to improving accessibility as we expand our features and services—including our future espresso bar location and on-site customer experiences.

Feedback & Support

Your feedback helps us improve.

If you experience any difficulty accessing any part of our website, online store, or mobile app, please reach out so we can assist you promptly.

 

Contact Us for Accessibility Assistance:

Contact Form: https://www.thetree.coffee/contact-us

 

We will respond as quickly as possible and work to resolve any issues.

Future Improvements

As our business grows, we are committed to:

 

  • Conducting periodic accessibility audits

  • Enhancing app and website compatibility

  • Training staff on accessibility best practices

  • Ensuring new content and features meet WCAG 2.1 AA standards

 

Our goal is to ensure all customers—online and offline—enjoy a welcoming, accessible experience from The Tree Coffee House.

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